Terms of Service
Last Updated: January 2026
⚠️ Draft Document: These terms of service are a template and must be reviewed by legal counsel before publication.
1. Agreement to Terms
By accessing or using CrimsonMoose’s services, you agree to be bound by these Terms of Service (“Terms”). If you do not agree to these Terms, do not use our services.
2. Description of Service
CrimsonMoose provides a cloud-based Human Resource Information System (HRIS) platform that enables organizations to manage employee data, performance reviews, time-off tracking, onboarding, and related HR functions.
3. Account Registration
- You must provide accurate and complete registration information
- You are responsible for maintaining the security of your account
- You must notify us immediately of any unauthorized access
- You may not share your account credentials with others
4. Subscription and Billing
Pricing
- Free Tier: Up to 5 employees, limited features, no charge
- Pro Tier: $5 per employee per month, billed monthly or annually
- Enterprise Tier: $10 per employee per month, includes additional features
Billing
- Subscriptions are billed in advance on a monthly or annual basis
- Employee count is based on active employees in the system
- Annual subscriptions include a discount (equivalent to 2 months free)
- All fees are non-refundable except as required by law
Changes to Pricing
We may change our pricing with 30 days’ notice. Price changes will take effect at your next billing cycle.
5. Your Data
Ownership
You retain all rights to the data you upload to CrimsonMoose. We do not claim ownership of your data.
Data Export
You may export your data at any time in standard formats (CSV, JSON). Upon account termination, you will have 30 days to export your data.
Data Processing
We process your data solely to provide the services. See our Privacy Policy for details on data handling.
6. Acceptable Use
You agree not to:
- Use the service for any unlawful purpose
- Upload malicious code or attempt to breach security
- Interfere with or disrupt the service
- Resell or redistribute the service without authorization
- Use the service to store data that violates others’ rights
7. Intellectual Property
CrimsonMoose and its licensors retain all rights to the platform, including software, designs, trademarks, and documentation. You receive a limited, non-exclusive license to use the service during your subscription.
8. Service Availability
We strive for 99.9% uptime but do not guarantee uninterrupted service. We are not liable for downtime due to maintenance, third-party services, or circumstances beyond our control.
9. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, CRIMSONMOOSE SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR REVENUES.
Our total liability shall not exceed the amount you paid us in the 12 months preceding the claim.
10. Termination
- You may cancel your subscription at any time
- We may terminate accounts that violate these Terms
- Upon termination, your access ends and data retention policies apply
- Sections that should survive termination will remain in effect
11. Dispute Resolution
Any disputes will be resolved through binding arbitration in accordance with the rules of the American Arbitration Association. You waive the right to participate in class actions.
12. Changes to Terms
We may modify these Terms at any time. Material changes will be communicated with 30 days’ notice. Continued use after changes constitutes acceptance.
13. General Provisions
- Governing Law: These Terms are governed by the laws of [State/Country]
- Entire Agreement: These Terms constitute the entire agreement
- Severability: Invalid provisions will be modified to the minimum extent necessary
- No Waiver: Failure to enforce a provision does not waive our right to do so
14. Contact
For questions about these Terms, contact us at legal@crimsonmoose.com.